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GetGlue

Updating as responses come in (oldest to newest)

My email to the GetGlue team:

December 29, 2011 12:27:54 PM EST

Dear Get Glue Support Team,

I love your app and ability to check-in and get stickers.  It is a great idea.  But as a daily user and a guru, I have some suggestions to make your product even better and more used.

1.  You cannot get to the bottom of the screen to leave email feedback, etc on your homepage b/c the feed keeps refreshing.  You have to click check-in and then do it from that page.
2.  You need to add a category for podcast.  I listen to them everyday and am the guru for several.  However many podcast are not listed on your site.  I have suggested them, with no results.  Others have done the same.  There should be a way a podcaster can send you an email with the title, URL, and album art.

Just a few suggested shows:
Packer Fan Podcast http://mediavoiceovers.com/category/production/packersfanpodcast/
Christmas Memories Podcast http://mediavoiceovers.com/category/production/christmas/
Authentic Life Radio http://gspn.tv/category/all-shows/authenticlife/
Fighting Anorexia Podcast http://fightinganorexia.com/

 

There Response:

December 29, 2011 1:12:03 PM EST

Hey Geoff,

Thank you for your input. It is always helpful to hear from users! We will both of your suggestions

In the meantime, you can follow us on Twitter [http://twitter.com/getglue] or Like us on Facebook [http://www.facebook.com/GetGlue] to stay up to date on new releases and announcements.

If you have any other feedback feel free to send it our way. :)

GetGlue Support
http://GetGlue.com

Follow up after Podcast Answerman ep 242 was put on line:

December 29, 2011 7:45:21 PM EST

Your service was talked about on http://www.podcastanswerman.com ep 242 .  This podcast has a large audience and the creator teaches others to podcast.  So adding podcasts to GetGlue would add more users to your service as well as having more podcasters promote you.

Response:

December 29, 2011 10:53:32 PM EST

Hi,

We will certainly keep this in mind and we appreciate the exposure!

Best,

Ernie
GetGlue Support
http://GetGlue.com

Suggestion from @JWilkers:

Jan. 04, 2012

In the past, GetGlue used a tool bar for building their database. Users could add items from Amazon, iTunes, Wikipedia and other supported sites. They abandoned that method last year because it was being abused. Basically, people could add an article to Wikipedia and have any topic added.

I know a few podcasters who’ve had luck getting their podcast added by contacting GetGlue support. Not everyone has been successful, however.

I suggest contacting them on Twitter: getglue

You may also want to contacting the CEO Alex Iskold on Twitter: @alexiskold I’m sure if enough podcasters get in touch with him he’ll make something happen.

Twitter message sent at 11:00 am

I really enjoy using @GetGlue but they have room for improvement that will help podcasters outwww.geoffgentry.org/getglue/ @alexiskold

For continued discussion:

You might want to check out:  http://www.thestickercast.com/

Update:

As of 1/14
The Packers Fan Podcast has been added to Getglue.  But there is still no consistant way to add podcasts and podcasters have no way of submitting themselves and their podcasts.  Getglue emailed users and asked for feedback and I let them know.  Come on Getglue!

Update:

As of 11/09
If you have issues with Getglue contact them at support(Replace this parenthesis with the @ sign)getglue.com or try (310) 425-9962   I have frustrations with their lack of ability to add shows and add podcasts.  But I do agree that the lack of ability to communicate with them is frustrating.

 

7 comments… add one

4 comments
DanoHibshman
DanoHibshman

I have tried several times to contact someone and no one will reply back to me.  I have been waiting 2 months for my stickers.


My roommate ordered some AFTER I did and already received those.


Also, when I contact someone, I expect someone to answer me.


THAT IS RIDICULOUS!!!!!



DANNY HIBSHMAN

anneso87
anneso87

Great job, Geoff. I hope they listen to you. ;)

Cliff Ravenscraft
Cliff Ravenscraft

Thanks Geoff, let us know if they come back with an update that allows us to add more podcasts moving forward. I appreciate all you do!

xforce11
xforce11 moderator

Wild, I've never had that issue.

Trackbacks

  1. […] and politely reach out to Alex Iskold on Twitter. Follow the conversations at Podcast Answerman and geoffgentry.org for more […]

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